FAQ

What kind of payment methods do you support?

The following major credit cards are accepted.

G2APAY(★recommend)

There are over 200 global and local payment methods available via the G2A PAY online payment solution. From credit and debit cards accepted worldwide, to local solution such as Alipay, Giropay, Qiwi, Webmoney etc. – this selection allows you to pay with your regional payment method at over 200 online stores from around the world.

  • Paypal
  • Payment.net
  • Paysafecard
  • Paymentwall
  • Skrill
  • Visa
  • Alipay
  • Webmoney

For other payment methods,you could see it when you jump in paying page.Don’t worry if your credit card is not listed, you can also use Paypal which supports most local credit cards or other methods of payment like bank transfers.

Payment can’t complete / Page jumps takes too long!

When the program can’t complete the process,please try the following:

  • Make sure your browser allow the pop-up windows  when paying your order.
  • Try to refresh the payment page.
  • If that doesn’t work try to use a different browser.
  • Finish the payment

In 99% of cases this will solve the problem. If you still have issues please contact with our live support send us an email.

Is it legal to buy game products on your website?

Yes, it is.We have been in game business for 10 years already,a group of professional suppliers and staffs obtain the virtual currency by their hardworking.

Why do the prices change so frequently? 

The price is changing at any time because of the marketing fluctuation, Usually,the price shown on the website is the final exact price.Our price is so competitively than many other sites.

What is the order procedure? 

The typical order procedure is as following.

  • Add the products which you favored to the shopping cart
  • Write down your character name in your order
  • Fill the contact information blank.Please make sure your e-mail address is right.
  • Finish the payment
  • We arrange the delivery after we receive your order.
  • we could check your order status by your order number or ask live support’s help.

Why do you need my phone number?

Please provide us your real phone number we may use it to send you important notifications and confirm your order information or update you order status.We never sell or distribute your information. Additionally, enterprise level security keeps all your personal data safe.

How quickly will I receive my order?

Basically,each kinds of game have different delivery time.In the majority of cases,we will deliver your order in time.However,it also might been influenced by stock,demand,market circumstances,incomplete or wrong order information.

If your order takes long time abnormally,please contact with us live support.

How does the member point work?

  • Register on Gw2sale will get 100 original points.
  • Make sure you have registered,every orders will add 5% of your order’s value to your member point.
  • Every 100 points can save 1USD.
  • you will get extra point when your friend buy form us by the recommend link that you provide.

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